Perth-based · Remote across Australia

From patchwork tech to a client-ready business.

I fix and connect the systems behind your email, enquiries, bookings and client onboarding. You get one working setup, a clear handover and no tech loose ends left for later.

What I connect
  • Domain and business email
  • Enquiry forms and follow-ups
  • Bookings and calendars
  • Client onboarding and payments
  • Ownership, access and handover
Why people refer me
Real person, not a call centre Fixed scope before I build Plain English, always 10+ years in cybersecurity Proper handover, no mystery setup
When the setup stops keeping up

You shouldn't have to hold the whole thing in your head.

The problem usually isn't one broken tool. It's the gaps between them.

Clients hit dead ends

The form goes nowhere, the booking link is wrong or the follow-up depends on you remembering to send it.

The tools don't join up

Email, calendars, bookings and client records all work separately, so the same information gets handled more than once.

Nobody knows what's connected

Old accounts, duplicate subscriptions and mystery access make every change feel riskier than it should.

Three ways I can help

Start with the situation you're in.

You don't need to diagnose the technical problem before you get in touch.

Launching or starting again

The Open For Business Setup

Domain, professional email, Google Workspace, a tidy one-page website and the essential tools, set up and handed over.

From $1,500 AUD
Tell me what you're launching
Already running, but messy

Business Systems Reset

I map what you have, fix the broken connections and leave email, enquiries, bookings and onboarding working as one setup.

Fixed scope after diagnosis
See what a reset includes
One thing is blocking the business

Essential Tech Fix

Email stopped working? Domain connected wrongly? One system holding everything up? I scope and fix the specific issue.

Quoted per job
Tell me what's broken
Need help at home? I still take some computer and Wi-Fi jobs for existing customers and referrals when the job fits.
For established businesses with patchwork tech

The Business Systems Reset

Most messy setups weren't designed that way. A new tool got added here, a workaround got added there, and eventually the owner became the only person who knew how it all worked.

I map the current setup, find the gaps and build one agreed path through the systems your business actually relies on.

One defined project. Tested before handover. No open-ended IT contract afterwards.

What I can fix and connect

  • Domains, business email and Google Workspace
  • Enquiry forms, bookings and calendars
  • Client onboarding, templates and payment steps
  • Duplicate accounts, subscriptions and access
  • The connections between your website and everyday tools

Every reset includes

  • A current-state review and one fixed scope before I build
  • Testing of the agreed client journey before anything is handed over
  • A plain-English walkthrough and one-page setup map
  • 30 days of support for the work included in the project
Start with the problem, not a package. Tell me what's frustrating you or where clients get stuck. I'll work out what needs changing before I give you a scope.
Fixed project Scope and price agreed before implementation starts.
Tell me what's not working

I take on one active implementation at a time.

How it works

One problem. One scope. One working handover.

You explain what is happening. I handle the technical diagnosis.

1

Tell me what's not working

Describe the symptom in your own words. Where are clients getting stuck? What keeps needing a manual workaround? You don't need to diagnose it first.

2

I map the outcome

I review the current setup and give you one clear scope, price and definition of done before implementation starts.

3

I fix, test and hand it over

I make the agreed changes, test the important path and leave you with a recording and a clear map of the finished setup.

10+ years in cybersecurity

The fix shouldn't leave security as an afterthought.

I've spent more than a decade working in cybersecurity. That doesn't turn every project into a security audit. It means access, business email, account ownership and customer information aren't treated as an afterthought while I fix the rest.

Reviews

Calm, clear and properly sorted.

Real feedback from business owners I've helped.

Needed help setting up a domain, website and emailing system for a new ecommerce business. Kyfer helped me do all the research to find what would work best for me and made setting everything up a breeze. Definitely my go-to for any tech related problems.

Krystle Fisher Google

Kyfer was so professional, personable and knowledgeable. He really knows his stuff and was able to provide support for every tech problem I threw at him! Will definitely be back. Thankyou!!

Abbey Rodda Google

Kyfer recently helped me to merge my emails to a new provider and to set up my new Google workspace. He did it so seamlessly with no disruption to my workflow. Highly recommend this service to assist with the frustrating side of technology. Super friendly, calm and no stress.

Tanya Pensini Google
Common questions

Before you message.

The stuff people ask before they get in touch. Save you a step.

What kind of businesses do you help?
I mainly help owner-led service businesses that rely on email, enquiries, bookings and client onboarding but don't have an internal IT person. I'm based in Perth and can handle most business systems work remotely across Australia.
Do I need to be starting a new business?
No. The Open For Business Setup is for new businesses. The Business Systems Reset is for businesses already operating with email, bookings, forms or onboarding that no longer work together properly.
What is included in a Business Systems Reset?
I first work out what is broken, duplicated or disconnected. I then give you a fixed scope covering the systems that need to be repaired or connected, test the agreed client journey and hand it over with a recording and a clear map of where everything lives.
How does pricing work?
After I understand the current setup and the outcome you need, I provide one fixed scope and price before implementation starts. If something outside that scope appears, I stop and discuss it with you before doing extra work.
How long does a project take?
A clean new-business setup is often completed in about a week once I have everything needed. Existing systems can carry hidden problems, so I confirm the timing after the initial diagnosis rather than making a promise before I've seen the setup.
What happens after the project is finished?
You receive a plain-English walkthrough recording, a one-page map of the setup and a limited support window for anything included in the project. Access is handed back cleanly so you stay in control of your own systems.
Do you work remotely?
Yes. Most domain, email, Workspace, booking and onboarding projects can be completed remotely across Australia. On-site work is available across Perth when the job genuinely needs it.
Do you still help with home technology?
Yes, for existing customers and referrals where the job fits. Home computer repair and Wi-Fi are no longer the main focus of the business.

Tell me what's not working.

Explain the symptom in your own words. I'll work out whether it needs a reset, a setup or one focused fix.

Prefer to talk? Call 0494 620 581