Perth-based · Available now

When tech breaks, you need someone who actually fixes it.

I sort computers, networks, email, and all the other stuff that goes wrong at the worst possible time. Perth local. Real person. Plain English. And yes, I know my AI stuff too.

Common jobs
  • Slow or broken computer
  • Wi-Fi & network setup
  • Email that actually works
  • Backups, done properly
  • AI tools, one-on-one
Why people refer me
Real person, not a call centre Fixed price, no surprise bills Plain English, always Across the latest AI tools, not just the basics
What I do

Tech problems fixed properly.

From a computer that won't start to email infrastructure that's never worked right. I diagnose it, fix it, and explain what happened.

Computer repair & tune-ups

Slow, crashing, or just plain wrong. I find what's gone wrong and fix it. Software and hardware.

Wi-Fi & home networking

Dead zones, constant dropouts, or a new place to set up from scratch. I get everything connected properly.

Email that actually works

Not receiving emails? Sending from the wrong address? DNS records a mess? I sort it. Properly, not just "good enough for now."

Backups, set up properly

Most people only think about backups after they've lost something. I set yours up before that day comes. Automatic, off-site, and tested.

Online safety & resilience

Phishing, dodgy emails, weak passwords. Families and small businesses get targeted constantly. I harden your setup so when something tries to get through, it doesn't.

AI tools, one-on-one

One-hour sessions to get you using ChatGPT, Claude, or whatever fits your work. No jargon. Just what's worth your time.

How it works

Simple as it should be.

No forms, no waiting on hold. Just get in touch and we'll sort it from there.

1

Tell me what's going on

Send a message or call. Describe the problem in your own words. You don't need to know the technical stuff. That's my job.

2

You get a straight quote

I'll tell you what it'll cost before I touch anything. No hourly mystery bills. No "it depends." Just a number.

3

Fixed. Explained. Done.

Remote or on-site. Most jobs sorted same day or next. I tell you what I did and why, so you actually know what happened.

Reviews

What people are saying.

Five stars across the board. Pulled from Google.

Needed help setting up a domain, website and emailing system for a new ecommerce business. Kyfer helped me do all the research to find what would work best for me and made setting everything up a breeze. Definitely my go-to for any tech related problems.

Krystle Fisher Google

Kyfer was so professional, personable and knowledgeable. He really knows his stuff and was able to provide support for every tech problem I threw at him! Will definitely be back. Thankyou!!

Abbey Rodda Google

Kyfer recently helped me to merge my emails to a new provider and to set up my new Google workspace. He did it so seamlessly with no disruption to my workflow. Highly recommend this service to assist with the frustrating side of technology. Super friendly, calm and no stress.

Tanya Pensini Google
Common questions

Before you message.

The stuff people ask before they get in touch. Save you a step.

Do you do remote support or only on-site visits?
Both. A lot of jobs I can sort over a quick remote session. Faster, cheaper, no driving. The rest need someone in front of the gear. I'll tell you upfront which one fits.
What suburbs of Perth do you cover for on-site visits?
All of Perth metro. North, south, east. If you're further out, give me a yell and we'll work it out. Often I can still help remotely.
How quickly can you fix my computer or sort my tech issue?
Most jobs sorted same day or next. If it's urgent (you can't work, business is stalled), say so when you message and I'll bump it forward.
Do you fix Macs and PCs?
Both. Same approach either way: figure out what's actually broken, fix it properly, and explain what happened in plain English.
How does pricing work?
Fixed quote before I touch anything. No hourly mystery bills, no "it depends." If a job grows mid-fix, I pause and we talk before any extra work happens.
Do you support small businesses, not just households?
Yes. Email, DNS, Google Workspace, network setup, online safety. All available for small businesses across Perth. Ad-hoc or ongoing, whichever suits the size of the business.
Can you help me get started with ChatGPT, Claude, or other AI tools?
Yes. That's the AI tools, one-on-one service. One-hour sessions, in person or screen-sharing remote. I show you what's worth your time and how to use it for your work or home. No hype, no jargon.

Got a tech problem? Just ask.

Perth-based. Remote support and on-site visits across the metro area. Most jobs sorted same day.